Frequently Asked Questions

Q1. Who can use RS Freight?

Q2. What if I am a Premium member of RSA?

Q3. Can I estimate the weight of my shipment?

Q4.

Do I have to schedule the pickup with the freight carrier?

Q5. Why freight shipping?

Q6. What is a lift-gate (Tailgate - No Dock) and when would I need to order one?

Q7. What is a Freight Class?

Q8. How do I quote and book Air Freight?

Q9. What is a NMFC number?

Q10. Can I schedule a shipment and have it picked up on the same day?

Q11. What should I do with the Bill of Lading?

Q12. Are transit times guaranteed?

Q13. What happens if my shipment isn't ready when the driver comes?

Q14. What if a shipment is damaged, how do I file a claim?

Q15. How do I purchase declared value coverage?