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Meet Our Team

Experience and Knowledge you can rely on

Retail Shipping Associates management and support team is a compilation of experience, talent, subject-matter expertise and industry knowledge. Combining these with our shared passion for helping our members reach their success goals makes for a very powerful and comprehensive resource.

Brandon Gale

President

President of RS Associates, Brandon got started in the industry in 1984 as co-founder of Eagle Postal Centers, a 38 store chain of licensed and corporate retail shipping centers located in Texas. As a 29-year veteran, Brandon has demonstrated a long - term commitment to the industry and holds a point of view rooted in extensive first-hand experience in every aspect of the business.

From 2003-2007, Brandon served as president of Associated Mail & Parcel Centers, a business league serving the interests of independent retail shipping center operators. In that role, he co-founded the Retail Shipping Institute and initiated the industry’s first risk management program: the HIPDR Ship Responsibly program. Brandon was also responsible for developing the USPS Approved Shipper Program with Pat Donahoe (now Postmaster General).

Brandon has designed and built stores from the ground up, orchestrated store conversions and remodeling, trained hundreds of store owners and staff, and consulted with Sears, Pitney Bowes, GLG consulting, Archer Management, Southern Methodist University, Brookhaven College, University of Texas at Dallas, and other companies and learning institutions.

Brandon’s commitment to the retail shipping industry is unwavering. He believes RSA plays a critical role in the success of its members by providing programs, training, support, advocacy, and resources that make the difference between mediocrity and excellence.
 

 

Rutledge Scarborough

Vice President & IT Director

An industry veteran of 23 years, Rut brings to RS Associates a truly unique set of talents. A mechanical engineer by degree, he spent over 21 years with Duke Energy as a Nuclear Plant Test Engineer and an IT Consultant in Nuclear Information Technology. At the same time, he and his wife Fran owned and operated a chain of six retail shipping stores.

As IT Director for RS Associates, Rut is responsible for the company’s operation through automation. His knowledge of best industry practices provides the backbone for the company’s e-identity. From online Associate registration to drop-off payment administration, his activities insure the smooth operation of all RSA programs.

In addition, Rut is a Senior Instructor and content developer for RS Academy.
 

 

Steven S. Weigman

Chief Financial Officer & Business Development

Steve earned a B.S. in Accounting from Northwest Missouri State University and has over 38 years of experience in accounting, financial consulting, business development and strategic planning covering a diverse business base including being part of a start-up company becoming publicly traded and maintaining an executive role. He has worked both in the public and private sectors with over 18 years in the retail packing and shipping industry.

An accountant by degree he has spent 10 years in a public accounting firm, 3 years as the SVP of Finance for a publicly traded company, 1 year as CFO for a multi-state construction company, 3 years as controller for utility construction company and had his own consulting company for 17 years including client’s in the following industries; retail sales, construction, trucking and freight, wholesale sales, retail packing and shipping, real estate developers, childcare, telecommunications and legal firms.
 

 

Rajan Dorasami

Vice President of Operations & Chief Culture Officer ( PBC )

After beginning his career in commercial logistics and warehousing, Rajan purchased Box & Ship in 2002. Since that time Box & Ship has experienced phenomenal growth and has become a model store in the industry for design and service.

Box & Ship became the first PackageHub Business Center location in 2020 and Rajan's passion for customer service in our industry has led him to become the Vice President of Operations for PBC. He continues to teach Certification courses for the RS Academy as well as co-presenting the RS BootCamp: Owners & Managers Seminar. Rajan is a charter member of the RS Advisory council.
 

 

Greg Ojeda

SVP Ecosystem Development & Product Strategy ( PBC )

Greg is a recognized thought leader in supply chain, e-commerce, and advanced manufacturing, focusing on creating a superior customer experience while driving sustainable growth.

  • 20+ years of leadership driving digital transformation across several verticals.
  • Venture Partner at CaratVP, board advisor, and mentor to early-stage tech companies
  • Led ecosystem development and commercial innovation at Pitney Bowes focused on first/last logistics, consumer experience, and product modernization.
  • Led the Additive Manufacturing Strategy and advanced manufacturing ecosystem partnerships for Jabil, the world's third-largest Contract Manufacturer.
  • Founded an Advanced Manufacturing startup as CCO, guiding the commercial and R&D efforts into a market-aligned product and services portfolio with a $1B valuation in just 4 years.

 

 

Peter Wixson

Creative Director

Peter brings over 20 years of print and web design experience to the RS Associates and PackageHub® team. He earned a Bachelor of Fine Arts degree from the University of Wisconsin - Oshkosh in 2003. While completing his degree, he also worked as the Graphics Manager for the university’s student newspaper and helped found the university’s first student run web department.

After graduation, Peter began his career in Phoenix, AZ as a graphic designer for Leadership Network Corporation. A company specializing in producing conferences and conventions for the convenience retailing and restaurant industry. Here he honed his skills on publication layouts and direct mail marketing for all LNC events.

Peter entered the retail pack and ship industry in 2005 as the Communications Manager for Associated Mail & Parcel Centers and was tasked with re-branding the company, its web presence and monthly publication.

Peter has served as Creative Director for RSA since it was founded in 2007, building the brand from the ground up. He was also instumental in the creation of the PackageHub® brand in 2019. His focus has been to create a cohesive face for all aspects of both companies including print, web and email communications. Peter is responsible for the “look & feel” of everything for RSA & PBC — including the industry leading, quarterly publication, Retail Shipping News.

His passion for eye-catching design and effective and effecient marketing will help RSA, PBC and its partners continue to be leaders in this industry.

 

Tonya Benton

Membership Support Manager

Tonya R. Benton attended High School in Nuremberg, Germany and Austin, Texas, thereafter, she continued her education in general studies at Lincoln College in Bloomington, Illinois.

In 1996, Tonya began working as a Confirmation Manager with Protect America, where her team generated leads and netted the company profits with excellence; Tonya also further developed her skillsets in outstanding customer service and team leadership. From there she went on to perform a dual role of Licensed Auto Insurance Agent and Store Location Manager with Best Rate Insurance. Her responsibilities ranged from writing insurance policies, claims, administrative tasks, technical support, employee supervision & training, customer service, and building customer relationships. In 2005 Tonya continued her career with Austin Gutterman, where she reviewed contracts for accuracy, training, maintained meticulous records and assisted sales consultants and installers with accurate leads.

She relocated to Dallas, Texas in 2011 and began working with Retail Shipping Associates (RSA) as an Associate Services Representative. Her many responsibilities included managing DHL billing disputes and reviewing DHL Authorized Shipping Center Account requests for approval or denial. In 2014, Tonya was promoted to the Support Manager with Retail Shipping Associates. Once RSA launched the PBC franchise at the 2019 RS Expo, she was also promoted to Support Manager for the PackageHub Business Centers® franchise.

At the 2022 RS Expo, Tonya was awarded the Tonya Benton Living Legacy award for Excellence, Commitment and Initiative.
 

 

RS Advisory Council Members

Retail Shipping Associates established the RSA Member Advisory Council in 2014. The stated purpose of the council was for the management team at RSA to gain insight, critique, and counsel from a group of experienced and respected store owner/ operators from around the country. The feedback and input from the council has been instrumental in guiding efforts by RSA to develop relationships, programs, and a strategy that will best-serve our Members and the industry at-large. In fact, the council played a major role in the development of the new RSA national store networkPackageHub Business Centers™ (PBC).  There are 20 Member seats on the council and as owners retire and/or sell their stores, we identify potential replacements from a large group of eligible, qualified owners.

 

Cory Blankenfeld

Total Choice Shipping | Des Moines, IA

Cory and his wife Alicia opened Total Choice Shipping in November 2004. After their first year in business, the customer focus began to shift, and a need for business and printing services emerged. Thus began their effort to expand printing capabilities and gain a business partnership with a 30-year local graphic design & printing company. In 2007, they purchased Grinnell Graphix & Printing and merged the two companies, calling it Total Choice Shipping & Printing. For the last 15 years Cory and his wife have successfully expanded their little pack and ship store into a full-service print, design, package, shipping, and business services operation.

 

Jim Brown

Total Choice Shipping | Ottumwa, IA

Jim is President of Granneman – Brown Enterprises Inc., the owners of the Total Choice Shipping trade name. Granneman – Brown opened their store in Ottumwa Iowa in 1994 where Jim actively operates that location on a daily basis. In addition to the Ottumwa store, Jim provides training and support to all the other licensed Total Choice Shipping locations. Jim is a member of YESS, RSA, NARSC, AMPC, NPC, and the National Notary Association. He is the current President of YESS, the local chapter organization.

 

Carlise Campbell

The Business Center | Ranson, WV

Carlise Campbell is the owner of The Business Center Ship, Print & More, a PackageHub Business Center® in Ranson, West Virginia. She began her career in the shipping industry at 18 and later launched her own independent store after years of managing a franchise location. A hands-on operator, Carlise is passionate about serving her community and continuously growing her business. Since joining the RS Advisory Council three years ago, she has enjoyed collaborating with fellow store owners to help strengthen and support the independent retail shipping community she proudly calls her “tribe.”

 

Cesar Carranza

South Gate Pack N Ship | South Gate, CA

Cesar Carranza started an ecommerce business out of his garage with his wife, Lupe Carranza. After outgrowing this workspace, they decided to open a retail shipping store. Unsure of how to begin, Cesar and Lupe both attended the 2015 RS Expo and were swiftly able to develop a strong business foundation based off everything they learned at the Expo. Cesar’s business knowledge has helped their business, South Gate Pack N Ship, keep growing and surpassing all of their goals and expectations. Cesar hopes that his input as an RS Advisory council benefits fellow members nationwide.

 

Lupe Carranza

South Gate Pack N Ship | South Gate, CA

Lupe Carranza originally started an Amazon and eBay ecommerce business with her husband, Cesar Carranza. After outgrowing their workspace, they decided to open a retail shipping store in the community they both grew up in. Lupe’s community outreach and social media experience has helped their business, South Gate Pack N Ship, keep growing and surpassing all of their goals and expectations. As part of the RS Advisory Council, Lupe trusts that her contributions will help all other store owners in this industry.

 

David Gibbons

Mail & More | Orlando, FL

David purchased Mail & More in January of 1988 from his sister Cathy, who opened the store in October 1986, and has witnessed firsthand the many changes our industry has experienced. He is excited and honored to be part of the RS Advisory Council Board and looks forward to the challenges and opportunities the future will bring to his fellow independent store owners, especially PackageHub Business Centers.

 

Ted Grant

Grants PackageHub | Ripon, WI

Theodore Grant opened what is now Grant's PackageHub in December 2007. The business has evolved and grown steadily over the last 17+ years to not just survive, but thrive in a small rural city of 7800.

 

Manoli Kokologiannakis

Mail Depot | Riverbank, CA

Manoli Kokologiannakis opened Mail Depot Business Center in 2008. He earned a Bachelor's Degree in Information Systems from California State University Stanislaus, and an Associate's Degree in Business Administration. Prior to starting Mail Depot, Manoli owned and operated all aspects of an online marketing company. He enjoys using his IT background to bring technology and innovation into his retail business center. Manoli gladly accepted the invitation to join the RS Advisory Council when it was first formed and will continue to contribute his knowledge and expertise for the betterment of the industry. Manoli has a firm belief that together our stores can and will thrive.

 

John Koplos

Postal Dispatch | Bloomington, MN

John Koplos opened Postal Dispatch Business Center in October 2005. Since that time his business has steadily increased, and he has seen the mix of business change from mostly shipping to a mix of 50% printing and 50% shipping. He has added three high-speed digital printers, a wide-format printer, and other equipment to accommodate his ever-growing base of printing customers. In order to better serve his customers, he also has added a graphic designer a technical writer to his staff.

 

H.W. Kuecklhan

Postal Options | Paris, TX

After four years in the Navy, H.W. Kueckelhan went to work for Southwestern Bell and married his wife Loreta. After 32 years with SBC H.W. retired. H.W. and his son and daughter started Postal Options in May 1995 in Paris Texas. Now almost 20 years later they have outgrown one location. Lost the second location to a fire, and have been in the third local for 10 years.

 

Jim Lomonaco

The Shipping Point | Gurnee, IL

Jim started in the industry in 1997. It was his first job in high school working for Mail Boxes Etc. He worked with that owner until the expiration of his MBE franchise agreement until 2009 when he purchased the store and went independent as The Shipping Point.

 

Toybe McClanahan

Mailboxes & Beyond | Blytheville, AR

Toybe McClanahan is the owner of Mailboxes & Beyond in Blytheville, Arkansas, a business she founded in 2008 to complement her existing money services company and bring the mailbox store concept to her hometown. Passionate about entrepreneurship and local economic growth, Toybe enjoys building businesses that create jobs and services within her community. As a member of the RS Advisory Council, she is committed to representing independent store owners nationwide and contributing to initiatives that strengthen and advance the retail shipping industry.

 

Pat Osbourne

PackagesPlus | Owensboro, KY

Pat Osborne is the owner of Packages Plus in Owensboro, Kentucky, where he has served the community for nearly three decades. After a career in corporate sales, Pat purchased a local mail and parcel center in 1994 and later expanded to a second location before consolidating operations into a single store. Known for his customer-first approach, Pat takes pride in building lasting relationships—now serving multiple generations of customers. As a member of the RS Advisory Council, he brings decades of industry experience and a passion for supporting fellow independent store owners and strengthening the retail shipping community.

 

Bob Plourde

Mail It 4U| Bath, ME

Bob Plourde is the co-owner of Mail It 4 U in Bath, Maine. After spending 15 years in corporate retail, Bob and his wife opened their store to build an honest, service-focused business in their hometown. Today, he enjoys helping customers solve shipping and logistics challenges while building lasting community relationships. As a member of the RS Advisory Council, Bob values the opportunity to give back to an industry that has supported his family and business. He is committed to sharing insights and helping strengthen the network of independent retail shipping professionals across the country.

 

John Williamson

Exit 29 Postal & More| Brunswick, GA

Since 2010, John Williamson has been the founder and operator of Exit 29 Postal & More located in Brunswick, GA. John formerly held various retail management positions with Lowe's and Sears for 15 years. He graduated from Georgia Southern University with a degree in Business Administration with a Marketing emphasis. He has been actively involved in the industry for years attending many regional and expo training events. He is honored to be a part of the advisory council and looks forward to the great things ahead for our industry.