issue 03: 2024
Retail Shipping News (RS News) is a full color trade publication dedicated to retail packaging and shipping industry. Published and distributed quarterly, RS News combines feature articles, news alerts, new products and services, and advertising. All RSA Members are automatically subscribed to receive RS News. The current issue of RS News is posted here and all prior issues are accessible via the Archive Tab.
FedEx Returns QR Labels Now Accepted
p08Accepting FedEx QR code returns
positions PBC as a leader in
providing innovative solutions while
laying the groundwork for even
broader capabilities.
Winning the game with KPI's
p16The numbers don’t lie, and in today’s
playing field, tracking your KPIs is essential
to knowing exactly how your store is
performing. Whether it’s the number
of packages shipped, new
customer growth, or add-on
sales, every metric is a piece
of the puzzle.
The Numbers Game
p22Understanding and meeting the needs of different
shippers—individual, small business, and
e-commerce—plays a crucial role in the success
of a retail shipping store.
Each customer type has unique needs, from onetime
personal shipments to frequent business
transactions, and addressing these needs with
tailored services ensures customer satisfaction
and loyalty.
Buyer Beware
p26Not all training programs
provide the depth and insight
necessary to thrive in this
competitive environment.
Choosing the right
resources can make
all the difference.