National Store Network
Strength In Numbers | United We Thrive
The PackageHub Business Center® (PBC) national store network is a non-traditional franchise model that unites the best-of-the-best Retail Shipping Associates (RSA) Premium Members into a nationally-branded network. This network will help entrepreneurs like you take your business to the next level and profit from new opportunities in the digital economy.
To become a PBC member, store owners must first meet the network requirements, successfully complete the membership application and approval process, agree to the terms of the PBC Franchise Agreement, and pay monthly membership fees.
NOTE: PackageHub Business Centers® (PBC) is NOT a Retail Shipping Associates (RSA) program. PBC and RSA are two separate business entities. When you become a PBC, the agreement you sign will be with PBC, LLC., and is separate from your RSA membership.
What is a Non-traditonal Franchise?
All the good stuff, none of the bad!
- NO Initial Franchise Fee*
- NO Royalties (% of Revenue)
- NO Long Term Contracts (30-day Out)
- NO Restrictions on products or services offered
- NO Store Name Change Required
- NO Store Remodeling Required
Key Program Benefits
Why Be A PBC?
PackageHub Business Centers® has a lot more to offer than just a brand name...
- National advertising, promotions and PR
- Local advertising and PR support
- Branded marketing materials and signage
- PBC website with “Find a Store” feature
- Negotiated discounts with carriers and suppliers
- New products & services to bring in more customers
- Free or low-cost operations and sales training
- Online Resource Center of tools, training, and best practices
Get Guaranteed
UPS ASO Status*
* Limited restrictions apply.
PackageHub Business Centers® (PBC) has successfully formed an alliance with UPS on behalf of all PBC franchisees. PBC locations in good standing are automatically approved for Authorized Shipping Outlet (ASO) status, and for those locations that are already ASOs, they will benefit from even deeper discounts*!
The partnership between PBC and UPS has been two years in the making, and it has been over 15 years since UPS has formed an ASO alliance such as this. All PBC franchisee members will profit from the new benefits and opportunities this exciting and significant partnership brings.
ASO Program Benefits
- Deeper Discounts
- Drop-Off Compensation
- UPS Locator
- UPS Rewards Program
Getting Your Account...
What If I am already a PBC & ASO?
You would need to apply for your PBC UPS ASO status.
Your discounts and new compensation rates automatically apply to your existing account*!
(Upon completing the PBC UPS ASO Application process)
What if I am already a PBC, but not an ASO?
Apply to be an ASO, and you will be automatically approved!
(Minimum turnaround time is approximately 14 business days)
I am not a PBC, how do I get ASO status?
You would need to apply to become a PBC location, get approved, then apply for your ASO status.
Get Guaranteed
FedEx FASC Status*
* Limited restrictions apply.
PackageHub Business Centers® (PBC) has created a partnership with FedEx on behalf of all PBC franchisees. PBC locations in good standing are automatically approved for FedEx Authorized ShipCenter (FASC) status, and for those locations that are already FedEx Authorized ShipCenter (FASC), they will reap the rewards from even deeper discounts!
FASC Program Benefits
- All PackageHub® locations WILL be approved as FedEx Authorized ShipCenters! If you have applied for FASC status and been denied, you will now be approved because your store is a PackageHub®. * Limited restrictions apply
- The deeper discounts, fee reductions, and waivers for PBC locations are significantly better than FASCs that are not PBCs.
- Your store will be listed on the FedEx.com locator—customers looking to ship or drop off will be directed to your store.
- You’ll be able to accept FedEx drop-offs, which means you’ll be paid $.75/FedEx Ground and $1.00/FedEx Express drop-offs. This could mean hundreds or thousands of additional revenue dollars every month.
- Adding FedEx will make your store a complete multi-carrier provider for your customers-more options, happier customers.
Getting Your Account...
What If I am already a PBC & FASC?
You would need to apply for your PBC FedEx FASC status.
Your discounts and new compensation rates automatically apply to your existing account*!
(Upon completing the PBC FedEx FASC Application process)
What if I am already a PBC, but not an FASC?
Apply to be an FASC, and you will be automatically approved!
(Minimum turnaround time is approximately 14 business days)
I am not a PBC, how do I get FASC status?
You would need to apply to become a PBC location, get approved, then apply for your FASC status.
* Limited restrictions apply
National Store Locator
reach new customers
PackageHub Business Centers® has the most robust and comprehensive online store locator in the industry — including "Search-by-Service" function. It has been fully optimized for mobile use so customers can find you on-the-go. Check out the LIVE locator by clicking the button below.
In-Store Marketing & Branding
Look Professional. Be Professional.
PBC Marketplace, the official ecommerce platform for members of PackageHub® to buy all the PBC gear they’ll need in order to successfully co-brand their store — exclusively for members of PackageHub®. Whether you're sporting the PBC apron, polo, or hat, you are representing the PackageHub® name connects us all.
MEMBERSHIP REQUIREMENTS
Does your store make the cut?
STORE AESTHETICS
Maintain a clean, organized, professional, and secure store environment, and agree to adhere to the PackageHub® policies and procedures for in-store branding.
Store Offerings & Operations
Offer standard products and services including mailbox rentals, domestic and international shipping, professional packing, printing, and basic office services (at a minimum).
RS Premium Member
Maintain RSA Premium Membership in good standing throughout the PBC Membership term.
Owner/Operator Professionalism
Follow the PBC Code of Ethics, policies and procedures, be dedicated to highest standards of professionalism and customer service, and be loyal to the PBC brand.
Store Hours
Must maintain minimal days and hours of operations. Requirements may vary based on market size and/or unique location.
Staffing & Training
Agree to hire and train staff who are professional, courteous, and knowledgeable—as proven though certification training.
The RS Advisory Council
Why PBC Is The Future For Independents
As we built PackageHub®, the RS Advisory council was there every step of the way — helping to shape the future of the industry. These 20 dedicated store owners come from all corners of the country and their locations run the gambit from urban and metro to suburban and rural. Without their input and unfiltered feedback PackageHub® would not be where it is today. Watch the video to hear why these veteran independent store owners think this model is the future for all independents.
Solving the
Final Mile/Final Yard
A unique advantage of being owner-operated is the outstanding customer experience our stores offer. The PBC team plans to actively educate customers, carriers, and online retailers about our service advantage and use it to monetize e-commerce package handling to the benefit of member stores.
Plans are in the works for a universal package receiving service that can eliminate porch piracy, save carriers a truckload in residential stops, and deliver a seamless “final yard” experience.
As a PBC member, your store can become the local HUB where neighbors “get all their stuff” and “get all their stuff done” while helping make e-commerce both economically and environmentally sustainable.
* For stores (PBC Franchisee's) that voluntarily withdraw from the PackageHub® Franchise, there will be a $500 reinstatement fee to rejoin.